Wednesday, April 23, 2008

since when???

i was sitting down at Starbucks, starsucks if you're a pete's customer, or even Starphucks if you think the barista's cute and i was observing just simply how people interact even just for a cup of coffee...since when do people not say "please" or "thank you" anymore???...since when does "your" cup of coffee supercede all respectable manners as you make your dash to the barista...could it be the over caffienation of our nation???...researchers suggest no more than 200 milligrams a day...but, i think the majority of us over indulge in that...believe me, i see it driving on my way to work on the no way, i mean the freeway...i'll write later about why i call it the no way...back to my Starbucks observation, i notice that people collectively don't hold doors open any more...they don't even seem to greet you as you walk in...maybe it's just me, but ever go shopping at a retail store and the people just look at you as if you're the brotha from anotha planet???...what happened???...is my money just not good enough???...because, last time i checked it's legal tender and the currency seems to be pretty current...it used to be that people were so excited that you visited their place of business they would greet you with a hello, sir or a hi, mam...they would make you feel at home...and who doesn't want to have a place called home???...home is a great place to be...but, sometimes it's nice to venture out...and when you do, you would want the expectation that you will be treated with the utmost respect, not because you're spending your hard earned green-backs, but because you took the time to make the conscious decision to choose that very place of business to select an item or two...another observation is how demanding people can be...people, it is just coffee...it always has and always will be...i was at an SB today and a woman started speaking in a tongue i had no idea existed...it seemed as if as soon as she opened the doors she entered a portal of abbreviations of the coffee world...she says, yeah, 1 mach wit' creme, one wit' room and a blah blah blah...i just looked at her, looked at the menu, and couldn't for the life of me figure out what the heck she just ordered...i looked for "mach" on the menu and couldn't find it...it's just not there...no it isn't...no it isn't...don't believe me???...pull up the menu...it's macchiato, people...since when is a language turned into something else???...oh wait, there's ebonics...hmm, should have known...a macchiato is as follows:
macchiato: anglicised, is a coffee-based beverage, which literally means marked milk...seems like the only thing that's marked is our command of a language and it doesn't look good...could it be this type of "short" behavior is now transcending into the deldrums of customer service???...as the dollar grows leaner and leaner you would think retailers wouldn't get meaner and meaner...they should be jumping at my beck & call simply because i visited the store...i am neither pompous nor a snob but just an individual who would like at least some polite recognition for visiting...if they would treat you like the character in I Am Legend you would get all types of respect...why???...because they are dependent upon you for a sale since you're the only one coming into the store...i feel as if it should be a mutual agreement between the retailer (starbucks) and the purchaser (me)...is it too much of a demand to just even get a good bye have a nice day or a thank you???...i mean i could have gone somewhere else...heck, i could ban coffee all together (imagine the impact if we all did like the days before)...seems like the only thing they listen to is your wallet and not the owner of the wallet...will there ever be that golden time when you were actually treated like a customer since it used to be "custom" to be valued???...that only depends on one thing, you...

No comments: